Press Release

17 June 2024

Mitie strengthens risk capabilities with ISO 31000 validation

  • Mitie has attained confirmation that it is operating in accordance with ISO 31000:2018, showcasing its commitment to maintaining high-quality risk management practices
  • The validation comes following a rigorous independent auditing process across the business which assessed over 350 pieces of information
  • This builds on Mitie’s risk management credentials, having attained ISO 22301 certification in March last year

Mitie has attained confirmation that it is operating in accordance with ISO 31000:2018, the international standard that validates organisations’ guidelines and principles for risk management. The achievement reflects Mitie’s holistic and thorough approach to risk management across the business, and demonstrates that its expertise and preparedness in business resilience meet the highest international standard.

The validation comes following an extensive independent evaluation process, which assessed all aspects of risk management practices across the entire Mitie Group. This rigorous evaluation was carried out by the British Standards Institution (BSI), which assessed over 350 pieces of information on Mitie’s processes, from internal audits, through to risk registers and training records. The BSI confirmed that Mitie successfully meets the criteria, and highlighted several areas of best practice in the assessment, noting a positive culture of risk awareness, well defined risk objectives, and a commitment to training colleagues on risk management.

This achievement builds on Mitie’s risk analysis credentials, having achieved the ISO 22301 standard in March 2023, which certified Mitie with the gold standard in business continuity management, reflecting its commitment to disaster preparedness. As well as boasting exemplary risk management credentials within its own business, Mitie is also supporting its customers to be as risk prepared as possible, highlighted by its acquisition of Linx International Group in April 2023. Linx is a risk management consulting business which provides a range of specialist security, risk management and investigative services to its customers, including security risk assessments, security design, and fraud and commercial malpractice investigations.

Peter Dickinson, Chief Legal Officer, Mitie, said:

“As a large organisation, we understand the importance of engraining the best possible risk management processes across our business. Attaining ISO 31000 validation is a reflection of our deep expertise in managing and mitigating risk, as well as our commitment to building and maintaining safe work environments for our colleagues and our customers.”

Notes to editors

About Mitie

Founded in 1987, Mitie employs 68,000 colleagues and is the leading technology-led Facilities Transformation company in the UK. We are a trusted partner to around 3,000 blue chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform decision making.

In each of our core services of Engineering (Hard Services) and Security and Cleaning & Hygiene (Soft Services) we hold market leadership positions. We also upsell Projects capabilities in the areas of building fitouts and modernisation, decarbonisation, fire & security, and telecoms infrastructure. Our sector expertise includes Central Government, Critical National Infrastructure, Defence, Financial Services, Healthcare & Life Sciences, Local Government & Education, Retail & Logistics and Transport & Aviation.

Over the previous Three-Year Plan (FY22 – FY24) Mitie delivered a Total Shareholder Return (TSR) of 80% (#10 in FTSE 250). Our new Facilities Transformation Three-Year Plan (FY25 – FY27) will extend Mitie’s market leadership position through accelerated growth and deliver enhanced shareholder returns.

We hold industry leading ESG credentials, including a place on the CDP’s Climate change ‘A’ List, and in the past 12 months we have received multiple industry awards including B2B Marketing Team of the Year, Best Low Carbon Solution and Net Zero Carbon Strategy of the Year. Targeting Net Zero by the end of 2025, our ambitious emissions reduction plans have been validated by the Science Based Targets initiative (SBTi). We have been recognised as a UK Top Employer for the sixth consecutive year. Find out more at