Press Release

18 May 2023

Mitie bolsters its risk management credentials with new industry certification

  • Mitie continues to bolster its risk management expertise with the attainment of the ISO 22301 certification
  • Mitie underwent rigorous auditing across the business, including operational functions, locations and customer accounts, before being recommended for the ISO 22301 certification
  • Its recent acquisition of Linx International Group adds further risk expertise to its customer offering

Mitie, the UK’s leading security provider, is continuing to bolster its risk management and business continuity credentials through the attainment of the ISO 22301 certification. ISO 22301 is the international standard for Business Continuity Management Systems (BCMS), which represents the highest level of commitment to business resilience and disaster preparedness.

The certification demonstrates that Mitie’s risk management function has the appropriate level of expertise in business resilience that meets international standards and recognises its ability to help maintain the critical operations of its customers and partners in the event of a major disruption to business operations.

During the process Mitie underwent rigorous assessments using a blended approach (remote and site based) where 20 different business areas, customer sites and operational locations, including its Technical Service Operations Centre (TSOC), Intelligence Hub, and Group Operations, were audited. Over 1,000 pieces of information were assessed across the company, of which several areas of best practice were highlighted, leading to the company attaining the ISO 22301 certification.

The certification complements Mitie’s security risk analysis and intelligence capabilities, which combine its industry leading technology and exceptional people. This was bolstered by the recent acquisition of Linx International Group, a risk management consulting business which provides a range of specialist security, risk management and investigative services. This includes security risk assessments, security design, fraud and commercial malpractice investigations, contingency planning, and crisis management.

Jason Towse, Managing Director, Business Services, Mitie, said:

“As one of the UK’s leading providers of risk and security services, this industry certification recognises our commitment to risk management expertise. This certification will ensure that we’re well placed to support our customers and partners in achieving greater levels of resilience and disaster preparedness.”

Notes to editors

About Mitie

Founded in 1987, Mitie’s job is to look after places where Britain works and is the leading facilities management company in the UK. We offer a range of services to the Public Sectors in Central Government and Defence and Communities (Healthcare, Education and Campus & Critical). Our Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) divisions serve private sector customers in Telecoms, Financial & Professional Services, Transport and Industrials and increasingly to the public sector.  

Finally, our Specialist Services (Care & Custody, Landscapes, Waste Management and Spain) division serves both the public and private sectors. Mitie employs 68,000 people. We are the champion of the ‘Frontline Heroes’ who have kept Britain working during the COVID pandemic. We take care of our customers’ people and buildings, through the ‘Science of Service’, and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all.

The business continues to execute its technology-led strategy and in the past twelve months has received multiple awards. Find out more at