Press Release

20 March 2019

The Law Society appoints Mitie to deliver document management and logistics services

  • Five-year contract to transform The Law Society’s document management and logistics services
  • First generation outsourcing agreement
  • Bespoke Document Management System and Scanning services to support The Law Society’s move to an agile working environment

Mitie‘s Document Management business has been awarded a five-year document management and logistics services contract with The Law Society following a competitive tender process. This is the first time the professional body has outsourced these services, which were previously delivered in-house.

Mitie has been appointed to transform service provision by digitally enabling the provision of mail room management, porterage, reprographics, scanning, records management, and purchasing services. These will be delivered using a fully integrated solution aligned to The Law Society’s WorkSmart project, which is focused on modernisation by bringing people, processes and technology together.

James Gilding, Managing Director, Document Management, Mitie, said:

 “We are delighted such an iconic professional association as The Law Society has entrusted Mitie with this first-generation outsourcing contract. We look forward to developing a long-term partnership, which enables The Law Society to focus on its member’s needs whilst trusting in Mitie’s expertise and innovative technology to deliver all its document management requirements.”

Tom Booton, Head of Corporate Real Estate, The Law Society, said:

 "The Society conducted a very detailed and competitive tender involving leading specialists from the document management sector. Mitie offered a great level of expertise, technology and really understood our needs which set them apart.  We look forward to welcoming them as a supply chain partner at The Law Society."


Notes to editors

About Mitie Document Management

Mitie’s Document Management business is a part of Mitie’s security management business, the UK’s intelligence and tech-led security company. It is made up of over 850 employees and offers a range of services including mailroom management, print rooms, legal and litigation support services, business administration, scanning and records management.

 About Mitie

Founded in 1987, Mitie is the UK’s leading facilities management and professional services company. It offers a range of specialist services including Security, Engineering Services, Catering, Cleaning Landscaping, Energy and Property Consultancy, Property Maintenance, and Custody Support Services.  

Mitie employs 54,000 people across the country, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. It takes care of its customers’ people and buildings, by delivering the basics brilliantly and by deploying advanced technology. It is pioneering the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers.