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12 July 2019

Procius awarded new vetting contract for the UK’s leading sporting stadiums

  • Three-year contract with hospitality company, Delaware North
  • Award-winning technology will provide legacy checks for c4,500 events staff as well as new employees

Mitie’s market-leading vetting agency, Procius, has secured a new contract with global hospitality company Delaware North, one of the largest privately held hospitality companies in the world. The three-year contract worth £210,000 was awarded following a competitive tender process.

Under the contract Procius will vet over 4,000 existing Delaware North UK event staff in the first year. With a further 2,000 new applicants expected to be vetted per year.

This appointment underpins Delaware North’s industry leading ‘Protect Me’ campaign which places a renewed focus on security and protection for both staff and customers.  Following a review of security procedures and protocols, under the ‘Protect Me’ campaign all staff will be vetted in line with recommendations by the National Counter Terrorism Security Office (NaCTSO). As well as the new Disclosure and Barring Service (“DBS”) documentation requirements, employees will also undergo basic criminal record and global sanctions checks.

Procius will deploy its MyCheck technology, which will integrate with Delaware North’s Applicant Tracking System, and Human Resources and Time & Attendance System.  As well as allowing a seamless journey for the Delaware North’s colleagues, it will reduce the admin burden for both its head office and events staff.

Jason Towse, Managing Director, Security & Vetting, commented:

“We are delighted to have been selected and proud to be supporting Delaware North with the innovative ‘Protect Me’ campaign. This clearly demonstrates Procius’ industry-leading technology led approach and capability in background screening and criminality checking. We look forward to applying our best-in-class knowledge and experience to support Delaware in this critical task.”

Doug Tetley, Managing Director, Delaware North UK, commented:

“Delaware North UK is the first hospitality company to undertake this commitment across its entire workforce in the UK. We are leading the way in making our workplaces safer for our staff, our clients and their customers. Working with Procius has given us maximum benefit with minimum input. The software has seamlessly integrated into our existing systems. We are now confident that we are doing everything possible to ensure that the highest standards of staff safety are in place across our business.”


Notes to editors

About Procius

Procius, Mitie’s vetting service, is the leading background screening and criminality checking company in the UK with proven experience across all sectors. It provides extensive employment screening to supports clients in protecting their businesses from the risks associated from fraud, theft, brand damage, loss of productivity, and many other damaging factors.

Its market-leading technology platform MyCheck™ integrates seamlessly with existing software to ensure clients have full visibility and transparency of the screening process.

About Mitie

Founded in 1987, Mitie is the UK’s leading facilities management and professional services company. We offer a range of specialist services including Security, Engineering Services, Catering, Cleaning, , Landscaping, Energy and Property Consultancy, Property Maintenance, and Custody Support Services.

Mitie employs 52,500 people across the country, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. We take care of our customers’ people and buildings, by delivering the basics brilliantly and by deploying advanced technology. We are pioneers in the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers. 

About Delaware North UK

Delaware North UK, the US-owned hospitality company, has a growing portfolio across nation-wide sports stadia and travel hubs in the UK.

The blue-chip roster includes the most famous sporting arenas in the world, with the catering and hospitality contracts for the national stadium, Wembley Stadium; The London Stadium, home of West Ham United; Arsenal’s Emirates Stadium; Fulham Football Club, Fulham’s Craven Cottage, Derby’s Pride Park stadium and Coventry’s Ricoh Arena.

The UK business also stretches across travel and exhibition sectors, with the boutique Prime Burger brand and its St Pancras International, Euston Station and London ExCel sites; and a collaboration with Friska at Luton Airport, Drake & Morgan-franchise The Commission at Heathrow and three Mozzo coffee outlets at Glasgow Airport, as well as several other food operations in the airport.

About Delaware North

Delaware North is one of the largest privately-held hospitality companies in the world.

Founded in 1915 and owned by the Jacobs family for over 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos.

With 55,000 employee associates worldwide, dedicated to creating special experiences one guest at a time, Delaware North serves more than 500 million guests annually.

Delaware North has annual revenue of about US$3.5 billion in the sports, travel and hospitality sectors.

Learn more about Delaware North at www.delawarenorth.com.

For further contact ssteele@delawarenorth.com