Press Release

12 May 2011

MITIE WINS TOTAL FM CONTRACT WITH CHANNEL 4

Broadcaster to save 10% annually with new integrated service model

MITIE has signed a new three year plus one contract to provide an integrated facilities management (FM) offering to Channel 4. 

MITIE currently delivers front-of-house, mail & courier, cleaning & waste and landscaping services, and with this new contract will add security and engineering maintenance to its offering. 

Channel 4’s decision to bundle the majority of services under the MITIE umbrella will translate into circa ten per cent annual savings for the broadcaster. 

Under the new contract MITIE will employ 79 people to service Channel 4’s landmark 120,000 square foot headquarters where 750 people work. This figure is expected to reach 1,000 within the next year as buildings are consolidated. 

MITIE’s relationship with Channel 4 began in 2007 and evolved with individual contracts added in 2008 and 2009. The new integrated FM contract will cut down on management costs at Channel 4, by consolidating services and reducing the number of providers. 

This new partnership sees Channel 4 and MITIE embarking on a behavioural change; promoting innovation, fresh thinking and collaborative decision making, always with Channel 4’s business objectives at its heart. 

Debra Ward, Managing Director of MITIE’s Client Services business, said: “This is an outstanding win for us and we’re delighted to be extending our relationship with Channel 4, having worked with them since 2007. Both companies have a true focus on people and the total FM contract will allow us to work together in true partnership. 

The whole team will be working to the hotel philosophy of having a common goal and focus.” 

Julie Kortens, Head of Corporate Services at Channel 4, said: “Following the outsourcing of its transmission facility, Channel 4 is in the process of transforming its headquarter building and MITIE will play an integral part in delivering both the physical and cultural change. As partners for the last three years MITIE has consistently shown it understands Channel 4’s DNA, and operates as part of our team. We embraced the transition to an integrated service model because MITIE understands our company and is an innovative partner for the future.” 

- ENDS -

For further information, contact: 

MITIE
Bell Pottinger,

Chris Watts
D: 020 7861 2859  E: cwatts@bell-pottinger.co.uk

Notes for editors

What is MITIE?
We’re the strategic outsourcing company. What does that mean in practice? We manage facilities, properties and assets for our clients across the UK and beyond.

We work with our clients in three ways; some take full advantage of our whole range of expertise, others may only need one aspect of what we do:

Strategy and consultancy
+ Facilities and project management
+ Service delivery

Our strategic input can add value at the highest level by helping clients to manage their assets, while our practical management expertise can save customers money and reduce their carbon emissions. We work with a vast number of clients in every industry across both the public and private sectors and deliver the broadest range of services that can be found in one place: from integrated facilities management to engineering maintenance to lifecycle energy management and much more.

There’s a lot more to MITIE than you probably think. We’re a big company with big ambitions – a leading FTSE 250 support services business, with more than 56,000 people, revenues in excess of £1.7bn, and a reputation for being the best.

Visit us at www.mitie.com