Press Release

20 March 2018

Mitie wins medical support services contract with Nottinghamshire Police

  • Mitie’s Care & Custody business awarded three-year contract with Nottinghamshire Police
  • Confirms Mitie’s reputation as a specialist custody care provider across England and Wales with the establishment of an East Midlands hub of expertise
  • Contract award confirms commitment to detainee welfare both during and post custody

Mitie’s Care & Custody business has been awarded a three-year contract, by the Nottinghamshire Police. Mitie will provide medical support services across two custody suites in the county.

A 24/7 team will operate at both Bridewell and Mansfield sites, which combined, include over 100 custodial cells. The specialist Mitie team will provide clinical assessments, address the immediate health needs of detainees and provide patients with onward referral pathways for ongoing health and wellbeing following custody.

Mitie already delivers these services to thirteen police forces across the UK. These include six Sexual Assault Referral Centres and a Short Term Holding Facility in Northern Ireland. Mitie’s specialist teams conduct over 180,000 medical interventions every year in 62 police custody facilities. This expertise was instrumental during the Nottinghamshire Police tender process, with scenario responses and the overall value of its proposition setting Mitie apart from the competition.

Not only does this contract build on the Care & Custody team’s strong track record, this new work with Nottinghamshire Police establishes an ‘East Midlands hub’ of expertise as it borders with another existing Mitie contract in Leicestershire.

Colin Dobell, Managing Director of Mitie’s Care & Custody business, said:

“The award of this new contract reflects Mitie’s proven expertise in delivering medical services in custody suites across England and Wales. Our dedicated Care & Custody team work closely with police forces every day to safeguard the health and wellbeing of patients in our care and ensure they have access to ongoing support once they leave custody.

“We look forward to implementing this new contract, and strengthening this partnership with Nottinghamshire Police in the coming years."

Bridewell Custody Inspector Dave Marsh, said:

"The custody environment is one of the most challenging workplaces for healthcare professionals, police officers and staff. Although the award of the contract was heavily weighted towards quality rather than cost, Mitie Care & Custody proved to be competitively priced ensuring that public money is spent wisely. Those in custody are members of the public, and this weighting towards quality recognises that the safety and welfare of people in custody is paramount, irrespective of the reasons that have led to them being detained. 

“Through working with our partners in healthcare, both at Mitie Care + Custody and within the NHS, we can move some way further towards our vision to make Nottinghamshire a safe, secure place to live, work and visit."

The new contract is scheduled to start in June 2018.


Notes to editors

About Mitie

Founded in 1987, Mitie is the UK’s leading facilities management and professional services company. We offer a range of specialist services including Security, Engineering Services, Catering, Cleaning, Pest Control, Landscaping, Energy and Property Consultancy, Property Maintenance, and Custody Support Services.

Mitie employs 53,000 people across the country, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. We take care of our customers’ people and buildings, by delivering the basics brilliantly and by deploying advanced technology. We are pioneers in the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers. 

Photo L-R:

Assistant Chief Constable: Steve Cooper

Custody Inspector: Duncan Collins

Managing Director, Care & Custody Health: Seb Stewart

Mobilisation and Contract Manager: Jonathan Montgomery

Assistant Mobilisation Manager: Nigel Siemen

Contracts and Supplier Relationship Manager: Angela Hudson

Custody Inspector: David Marsh