Press Release

1 June 2021

Mitie welcomes new Director of Cleaning Services

Mitie has announced today that Lorraine Davis has been appointed as Director of Cleaning Services. With the pandemic demonstrating the importance of cleaning in keeping the nation running safely, Lorraine will be responsible for leading the direction of Mitie’s cleaning business. This appointment builds on Mitie’s investment in industry leading cleaning innovations and its commitment to drive best practice to ensure it continues delivering exceptional cleaning services for its customers.

Lorraine has over 40 years’ experience in the cleaning industry, working in a number of operational and business development roles in complex environments, such as healthcare and education. In 2019, Lorraine was appointed Chairman of the British Institute of Cleaning Science (BICSc), a post she will continue to hold until September 2022. She has also previously collaborated with the World Health Organisation, as part of the Clean Hospital Group, and the NHS to help develop the 2021 National Cleaning Standards for hospitals. In addition, Lorraine has worked with Public Health England to support with the development of the Covid-19 guidance for Facilities Management.

Lorraine brings a wealth of experience from encouraging the adoption of new cleaning technology through to helping design guidance for healthcare cleaning to support infection control. As Director of Cleaning Services, Lorraine will develop Mitie’s ‘Centre of Excellence’ training academy as well as drive Mitie’s innovation-led approach to cleaning, for example with the rollout of technology such as robotic cleaners that use ultraviolet light to disinfect surfaces and sensors that monitor footfall to identify spaces that are used frequently and where cleaning should be prioritised. Lorraine will also work to ensure that Mitie continues to introduce services that not only help keep sites safe, but also support customers’ sustainability goals, such as chemical-free cleaning solutions, as part of Mitie’s Plan Zero commitment.

Jason Towse, Managing Director, Business Services, Mitie, said:

“The Coronavirus pandemic has made clear just how important a clean environment is to create safe and healthy workspaces. Having helped introduce many of the nationally-recognised cleaning guidelines that we now take for granted, Lorraine brings a wealth of experience that will keep Mitie at the forefront of innovation, ensuring we have access to the latest science behind our cleaning services. With offices, retail shops and restaurants reopening, this will help our clients reassure their customers that they’re doing everything they can to keep them safe.”

Lorraine Davis, Director, Cleaning Services, Mitie, said:

“I am delighted to be joining Mitie. I am committed to ensuring the highest cleaning standards are achieved through delivering best practice and ensuring our management and frontline colleagues receive the very best accredited cleaning training. This training, coupled with our scientific approach as well as the latest technology and innovation, means Mitie customers can have total confidence that they are receiving the ultimate in safe, quality, and sustainable cleaning standards available in the marketplace today.”


Notes to editors

About Mitie

Founded in 1987, Mitie is one of the UK’s leading facilities management (FM) companies. We offer a range of services to Central Government and Defence, Communities (Healthcare, Education and Local Authorities); and Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) to Private Sector clients in Financial Services, Manufacturing, Transport, Retail and Telecoms; and Specialist Services (Care & Custody, Landscapes and Waste Management).

Mitie, which acquired Interserve’s FM business in December 2020, employs 77,500 people and is the champion of the ‘Front-Line Heroes’ who have kept Britain running during the COVID-19 pandemic. We take care of our customers’ people and buildings, by delivering essential services and deploying industry leading technology to create safe and effective workspaces.

The business continues to execute its technology-led strategy and in the past six months has received multiple awards.

Find out more at www.mitie.com.