Press Release

22 April 2020

Mitie supports UK Coronavirus effort with FM services for NHS Ysbyty Calon y Ddraig (Dragon’s Heart Hospital) in Cardiff

  • Mitie is providing cleaning, catering, portering, security and waste management services for NHS Wales’ new Ysbyty Calon y Ddraig (Dragon’s Heart Hospital) in Cardiff
  • Many Mitie employees will be based at the Principality Stadium, which has been adapted to support Cardiff & Vale UHB NHS with Capacity during COVID-19

Mitie, the UK’s leading facilities management and professional services company, is supporting the British Coronavirus effort by providing cleaning, catering, portering, security and waste management services for the NHS Ysbyty Calon y Ddraig in Cardiff. The field hospital – Dragon’s Heart, as it is known in English – opened with a capacity of 300 patients on Sunday 12 April 2020 at Cardiff’s Principality Stadium. At full capacity it could accommodate up to 2,000 beds for patients, making it the UK’s second largest temporary hospital. We all hope this capacity is not realised; however, it is ready as a precaution against COVID-19.

Over 200 Mitie employees are already based at the Hospital, with the possibility of ramping up many more depending on latest clinical advice and spread of COVID-19 across Wales and the rest of the UK. Mitie is harnessing its extensive experience in both healthcare facilities management and clinical waste management to ensure that these crucial services are running efficiently, 24/7. With a very tight time frame to get the Dragon’s Heart Hospital open for patients, Mitie teams worked around-the-clock to prepare the site and mobilise 200 employees in just five days.

In addition to supporting Dragon’s Heart Hospital, Mitie also provides critical maintenance services for NHS Nightingale London based at the ExCel Centre. This includes ensuring that all power, water, heating and lighting is kept in full working order, in addition to waste management.

Providing services for the new field hospitals is just one example of how Mitie is supporting the nation during the Coronavirus pandemic. Mitie employees, such as cleaners, security officers and engineers, are based at hundreds of sites critical to keeping the UK moving – including hospitals, supermarkets, nuclear facilities, transport hubs, government locations, telephony infrastructure, data centres and financial institutions, to name just a few.

Simon Venn, Chief Government & Strategy Officer, Mitie, said:

 “We are immensely proud to be playing our part in the national effort to tackle Coronavirus and supporting NHS Wales at such a critical time. We all know about, and applaud, the amazing and courageous work undertaken day and night by NHS doctors and nurses to combat the Coronavirus pandemic across the UK. However, there are many other unsung heroes working tirelessly on the frontline in an effort to save lives.

“Thank you to all the Mitie cleaners, security officers, stewards, porters, caterers, housekeepers, engineers and waste management experts who also put others before themselves in order to turn the tide on this pandemic.

“Rydym yn hynod falch i fod yn cefnogi Cymru – cadwch yn ddiogel bawb."

Notes to editors

About Mitie

Founded in 1987, Mitie is the UK’s leading facilities management and professional services company. It offers a range of services including Technical Services (Engineering Services, Energy, Water and Real Estate Services), Business Services (Security, Cleaning and Office Services) and Specialist Services (Care & Custody, Landscapes and Waste Management).

Mitie employs 48,900 people across the country, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. It takes care of its customers’ people and buildings, by delivering the basics brilliantly and by deploying advanced technology. It is pioneering the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers.

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