Press Release

10 December 2024

Mitie strengthens Thales UK partnership with seven-year contract extension

  • Mitie has secured a seven-year contract extension, worth £17 million per year, with Thales in the UK, part of the global technology group with markets in the defence and security, aerospace and space, digital identity and security 
  • The contract will see Mitie deliver integrated facilities management services, including energy management, cleaning, landscaping and security across 16 Thales sites across the UK, including its Reading headquarters  
  • Bringing its technology-led approach to facilities transformation, Mitie will install over 4,000 new sensors across the Thales estate to reduce the downtime and energy use of critical building systems, like heating and ventilation 

Mitie has secured a seven-year contract extension with Thales UK, part of the global technology group with markets in the defence and security, aerospace and space, digital identity and security. 

Building on its existing ten-year partnership, the new contract, worth £17 million per year, will see Mitie provide integrated facilities management services, including energy management, cleaning, security, landscaping, catering and waste management at 16 Thales sites across the UK and Ireland, including its headquarters in Reading.  

Bringing its technology-led approach to facilities transformation, Mitie will install over 4,000 sensors across the Thales UK estate. By remotely monitoring occupancy data and usage of building equipment, such as heating and ventilation systems and lighting, Mitie’s experienced analysts will be able to identify opportunities to reduce energy use in line with demand. Monitoring real-time data on the performance of building equipment will also enable Mitie’s expert engineers to detect maintenance requirements before issues arise, preventing downtime and ensuring the smooth running of building systems across the estate.  

Dan Guest, Managing Director, Technical Services, Mitie, said: 

“We’re proud to support Thales – a key supplier to some of the UK’s most critical industries. This contract extension is testament to the strong partnership we’ve built with Thales over the past ten years. We look forward to bringing even more innovative technology to the contract to generate valuable insights on building performance, while at the same time driving efficiencies.” 

Russell Norton, UK Real Estate Director, Thales UK said: 

“Mitie remain a key strategic partner and this new contract is the result of a lot of hard work in not only identifying what we, Thales, want but also utilising the range of digital services Mitie can offer. It will support a move to a new “digital FM platform” that is focused on the key operations of the business across the UK.” 


Notes to editors

About Mitie  

Founded in 1987, Mitie employs 72,000 colleagues and is the leading technology-led Facilities Transformation company in the UK. We are a trusted partner to around 3,000 blue chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform better decision-making.   

In each of our core services of engineering (hard services) and security and hygiene (soft services) we hold market leadership positions. We also deliver projects capabilities in the areas of power and grid connections, building fit outs & modernisation, decarbonisation, fire & security, and telecoms infrastructure. Our sector expertise includes central government, critical national infrastructure, defence, financial services, healthcare & life sciences, local government & education, retail & logistics and transport & aviation.   

We hold industry-leading ESG credentials, including a place on the CDP Climate change A List, and in the past 12 months we have received multiple industry awards including Best Low Carbon Solution and Net Zero Carbon Strategy of the Year. Targeting Net Zero by the end of 2025, our ambitious emissions reduction plans have been validated by the Science Based Targets initiative (SBTi). We have been recognised as a UK Top Employer for the sixth consecutive year. Find out more at www.mitie.com

About Thales 

Thales is a global technology leader with more than 81,000 employees on five continents. The Group is investing in digital and “deep tech” innovations – Big Data, artificial intelligence, connectivity, cybersecurity and quantum technology – to build a future we can all trust. 

In the markets of defence and security, aerospace and space, digital identity and cybersecurity, Thales provides solutions, services and products to help its customers – companies, organisations and governments – to carry out their critical missions.