Press Release

3 April 2023

Mitie stays on track with Eurostar extension

  • Mitie has renewed its security contract with Eurostar for an additional three years, with the option to extend for a further two years
  • Mitie will continue to provide services including passenger security for arrivals and departures, train searches, manning e-gates, CCTV monitoring and access control to restricted zones
  • The contract renewal continues the partnership between Mitie Security and Eurostar, with Mitie having provided services for the past 14 years

Mitie has renewed its contract with Eurostar, the high speed passenger rail service linking the UK and mainland Europe, extending its relationship for another three years. The contract will see Mitie provide security services at St Pancras International Station in London, as well as the Eurostar Engineering Centre in Temple Mills, and has the option for an additional two years. Mitie, which has provided services to Eurostar for over 14 years, was awarded the contract following a competitive retender process.

Mitie will continue to provide a wide range of security and customer services for Eurostar as part of the contract. This includes passenger security screening, train searches, hosting e-gates, CCTV monitoring at the Temple Mills site, and overseeing access to restricted zones across both sites. With this contract renewal, Mitie will be bringing its industry leading technology and intelligence capabilities to Eurostar. This includes dedicated transport sector security analysis and updates, via its Intelligence Security Operations Centre (ISOC) in Northampton.

With more than half of colleagues having worked on the contract for over 15 years, Mitie’s team of  skilled Security Officers are experienced in supporting the smooth running of Eurostar’s services, creating a positive and safe experience for millions of passengers travelling on its trains each year.

Jason Towse, Managing Director, Business Services, Mitie, said:

“Having provided services to Eurostar for over 14 years, we’re delighted to be continuing our strong relationship, as we continue to deliver security services at St Pancras and Temple Mills. We look forward to continuing to work together over the coming years to ensure the millions of passengers travelling on the Eurostar annually enjoy safe and pleasant journeys.”

Notes to editors

About Mitie

Founded in 1987, Mitie’s job is to look after places where Britain works and is the leading facilities management company in the UK. We offer a range of services to the Public Sectors in Central Government and Defence and Communities (Healthcare, Education and Campus & Critical).  Our Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) divisions serve private sector customers in Telecoms, Financial & Professional Services, Transport and Industrials and increasingly to the public sector. Finally, our Specialist Services (Care & Custody, Landscapes, Waste Management and Spain) division serves both the public and private sectors.

Mitie acquired Interserve’s facilities management business on 30 November 2020 and now employs 68,000 people. We are the champion of the ‘Frontline Heroes’ who have kept Britain working during the COVID pandemic. We take care of our customers’ people and buildings, through the ‘Science of Service’, and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all.

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