Press Release

11 March 2024

Mitie secures spot on the Crown Commercial Service’s Healthcare Soft FM Services Framework

  • Mitie has been appointed to the Crown Commercial Service’s (CCS) Healthcare Soft Facilities Management (FM) Services Framework agreement to support the delivery of FM services to the NHS and other healthcare organisations
  • Under this framework agreement, Mitie will be able to bid for contracts across 12 lots of services covering cleaning (both general and ambulance cleaning), catering, landscaping, and waste management services
  • This follows Mitie’s recent appointment as supplier on the NHS Shared Business Services (NHS SBS) Sustainable Transport and Infrastructure framework agreement

Mitie has been awarded a place on the Crown Commercial Service’s (CCS) Healthcare Soft Facilities Management (FM) Framework agreement for a period of three years with an option to extend for a further year.

As part of the framework agreement, Mitie will be able to bid for contracts which support the provision of Healthcare Soft FM services to the NHS and other organisations in the healthcare industry including NHS Hospital Trusts, Community Health Trusts, Mental Health Trusts and General Practices. This includes 12 lots of services covering cleaning (both general and ambulance cleaning), catering, landscaping, and waste management services. Mitie will offer an intelligence-led approach to FM services including demand-led cleaning services to ensure clinical spaces meet industry cleaning standards giving patients healthy and hygienic environments to support their care.

Mitie will also offer its sustainability credentials to healthcare organisations via the CCS Framework. Under the agreement, Mitie will have the opportunity to work with healthcare service providers to help them achieve their net zero targets by supporting them with a range of decarbonisation services. This includes promoting and implementing sustainable working practices such as reducing the use of single-use plastics, protecting and restoring ecosystems, and adopting energy efficient practices.

This framework underpins Mitie’s expertise in providing a wide range of FM services to support the NHS and reinforces its position as a key government supplier. This announcement follows Mitie’s recent appointment as supplier on the NHS Shared Business Services (NHS SBS) Sustainable Transport and Infrastructure framework agreement. The NHS SBS framework enables Mitie to bid for contracts and projects to deliver the consultancy, planning, and installation of sustainable transport infrastructure such as electric vehicle charging for the NHS and other public sector organisations.

 Alice Woodwark, Managing Director, Communities, Mitie, said:

"We're pleased to have been appointed to the Crown Commercial Service’s Healthcare Soft Facilities Management Framework. This appointment highlights our public sector expertise and our strong commitment to delivering FM services to support the critical needs of the NHS and other healthcare organisations.” 


Notes to editors

About Mitie

Founded in 1987, Mitie’s job is to look after places where Britain works, and it is the leading facilities management and transformation company in the UK. We offer a range of services to the public sector through our Central Government & Defence and Communities (Local Government & Education, Healthcare and Care & Custody) divisions. Our Technical Services (Engineering Services) and Business Services (Security, Cleaning, Landscapes, Spain and Waste) divisions serve private sector customers in areas such as Financial & Professional Services, Industrials, Retail and Transport, and increasingly the public sector.  

Mitie employs 65,000 people. We take care of our customers’ people and buildings, through the ‘Science of Service’, and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all. Mitie continues to execute its technology-led strategy and in the past twelve months has received multiple awards and validation for its ambitious near and long-term science-based emissions reduction targets from the Science Based Targets initiative (SBTi). Find out more at www.mitie.com