Press Release

8 September 2023

Mitie secures new five-year contract with the Government Property Agency

  • Mitie has secured a new five-year contract with the Government Property Agency  
  • Covering 17 sites across GPA’s ‘central region’, the contract will see Mitie provide a range of facilities management services including cleaning, grounds maintenance, waste management and reception services 
  • Through this contract, Mitie will support the GPA’s drive to transform how the Government’s office estates are operated 

Mitie has secured a new five-year contract with the Government Property Agency (GPA), to provide a range of facilities management services, following a competitive tender process via the Crown Commercial Services Facilities Management Marketplace framework. The contract will run for an initial period of five years with renewal options up to two years. 

The contract covers 17 sites across the GPA’s Central Region, including its flagship Birmingham Hub. Mitie will provide a range of facilities management services, including cleaning, grounds maintenance, waste management and reception services. The contract builds on Mitie’s seven years of experience delivering facilities management services for the GPA.  

The new contract is part of the GPA’s ongoing Workplace Services Transformation Programme (WSTP), which exists to evolve how the Government’s office estate is managed and operated. The programme is transforming workplace services to ensure they are optimised for resilience and business continuity, while reducing any operational downtime. By working in partnership with GPA, the Mitie team will help deliver more efficient, sustainable and smarter buildings across the government estate.  

As part of its technology-led approach to facilities management, where possible Mitie will trial the latest innovations across the contract. This can include the use of robotics or demand-led cleaning services based on data generated by specialist sensors. 

With key focus areas of the WSTP including supporting SMEs and driving towards zero carbon buildings, Mitie will also deliver initiatives to contribute to the GPA’s social value commitments. This includes community ‘spring clean’ litter picking events and supporting local career fairs, as well as investing in the next generation of talent and up-skilling current employees through apprenticeships. It will also bring its industry leading decarbonisation expertise and significant experience working alongside government partners to drive down carbon emissions across the government estate.  

Brian Talbot, Managing Director, Central Government & Defence, Mitie, said:  

“Having already worked in close partnership with GPA for seven years, we’re delighted to be continuing this collaboration by securing this new contract. In bringing our technology-led approach to facilities transformation, delivered by our exceptional colleagues, we’re excited to help GPA deliver its Workplace Services Transformation Programme and create fantastic workspaces.” 

Dominic Brankin, Workplace Services Director, GPA said:  

“The GPA plays a key role in the Government’s transformation agenda. We are working with all government departments to help them deliver their business needs, supported by best-in-class delivery partners to ensure we deliver a transformed, shared, sustainable and value-for-money government estate. We want to use space well and provide a workplace experience which supports civil servants to work productively in every nation and region of the UK. We are delighted to award this new contract as we continue our service transformation to meet the needs of our clients and customers.”

Notes to editors

About Mitie  

Founded in 1987, Mitie's job is to look after places where Britain works and it is the leading facilities management company in the UK. We offer a range of services to the public sector through our Central Government & Defence and Communities (Healthcare, Education and Campus & Critical) divisions. Our Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) divisions serve private sector customers in Telecoms, Financial & Professional Services, Transport and Industrials and increasingly the public sector. Finally, our Specialist Services (Care & Custody, Landscapes, Waste Management and Spain) division serves both the public and private sectors.  

Mitie employs 64,000 people. We are the champion of the 'Frontline Heroes' who kept Britain working during the pandemic. We take care of our customers' people and buildings, through the 'Science of Service', and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all. Mitie continues to execute its technology-led strategy and in the past twelve months has received multiple awards and validation for its ambitious near and long-term science-based emissions reduction targets from the Science Based Targets initiative (SBTi). Find out more at  

Find out more at  

About the Government Property Agency 

The Government Property Agency (GPA) exists to deliver the Government's property strategy. Its mandate includes the Government's office and warehouse portfolios, and the roll-out of the property elements of the Levelling Up agenda and Net Zero initiative. 

It is the largest property holder in government, with more than £2.1 billion in property assets, and over 45% of the Government's office estate. 

The GPA combines public sector know-how and private sector expertise with commercial acumen. It provides a service to central government departments through the management of an integrated and shared estate (currently more than 950,000 square metres) working with commercial partners to deliver property strategies, asset management, property technology, facilities management and security services. 

Representing the best covenant in the UK – His Majesty’s Government – the GPA is empowered to drive industry-leading deals, procure the best-in-class suppliers, and hire people that are inspired to deliver some of the most high-profile initiatives on the Government’s agenda. 

Through the Government Hubs Programme, the GPA is delivering smart, modern, sustainable and digitally-connected workplaces that focus on supporting productivity and wellbeing. And its Workplace Services Transformation Programme is introducing regional, people-centred, data-driven facilities management contracts that will support civil servants across the United Kingdom.