Press Release

13 June 2024

Mitie secures new contract with Department for Transport

  • Mitie has been awarded a new £297 million contract with the Department for Transport (DfT) following a competitive procurement process
  • Building on its existing 12-year partnership with DfT, Mitie will deliver integrated facilities management (IFM) services including cleaning, security, energy management and planned and reactive building maintenance across over 800 of DfT’s sites nationwide
  • The new contract will see Mitie introduce innovative technology to support DfT in meeting its decarbonisation goals

Mitie has been awarded a new £297 million contract with the Department for Transport (DfT) for seven years. Building on its existing 12-year relationship, Mitie will continue to provide integrated facilities management (IFM) services including cleaning, security, landscaping, planned and reactive building maintenance and energy management across DfT’s over 800 nationwide sites. This includes the Driver and Vehicle Standards Agency (DVSA), the British Transport Police (BTP), the Maritime and Coastguard Agency (MCA), High Speed 2 (HS2), and the Vehicle Certification Agency (VCA). 

The contract will see Mitie implement a range of new technologies to support DfT in meeting the Government’s Greening Commitment – a set of targets for central government departments to tackle carbon emissions. For example, Mitie will remotely monitor the building management systems (BMS) across DfT’s estate, meaning real-time data on the performance of building equipment, like heating and ventilation systems, will be analysed by Mitie’s expert engineers from afar. With engineers able to remotely identify any malfunctions or maintenance requirements that could be wasting energy, and make site visits only when necessary, remote maintenance is predicted to help DfT to cut up to 15% of its carbon usage. Mitie has also introduced an auto-flushing mechanism which remotely flushes little used outlets across buildings, maintaining water hygiene and cutting the number of necessary site visits. 

To help deliver on DfT’s social value objectives, Mitie has committed to enrolling 5% of its full-time workforce on the contract onto apprenticeships. This aligns with Mitie’s own pledge to have 5% of its colleagues in earn-and-learn positions as a member of the 5% Club. Also, a quarter of new hires on the contract will come through the Mitie Foundation, Mitie’s independent charity supporting those facing barriers to employment. 

Jason Towse, Managing Director of Business Services, Mitie said: “We’re pleased to be continuing our 12-year partnership with DfT with this new contract. With our innovative approach to facilities transformation, we look forward to supporting the important public services DfT provides and accelerating the department on its path to net zero by integrating carbon emission cutting technology.” 

Notes to editors

About Mitie 

Founded in 1987, Mitie employs 68,000 colleagues and is the leading technology-led Facilities Transformation company in the UK. We are a trusted partner to around 3,000 blue chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform decision making.  

In each of our core services of Engineering (Hard Services) and Security and Cleaning & Hygiene (Soft Services) we hold market leadership positions. We also upsell Projects capabilities in the areas of building fitouts and modernisation, decarbonisation, fire & security, and telecoms infrastructure. Our sector expertise includes Central Government, Critical National Infrastructure, Defence, Financial Services, Healthcare & Life Sciences, Local Government & Education, Retail & Logistics and Transport & Aviation.  

Over the previous Three-Year Plan (FY22 – FY24) Mitie delivered a Total Shareholder Return (TSR) of 80% (#10 in FTSE 250). Our new Facilities Transformation Three-Year Plan (FY25 – FY27) will extend Mitie’s market leadership position through accelerated growth and deliver enhanced shareholder returns.  

We hold industry leading ESG credentials, including a place on the CDP’s Climate change ‘A’ List, and in the past 12 months we have received multiple industry awards including B2B Marketing Team of the Year, Best Low Carbon Solution and Net Zero Carbon Strategy of the Year. Targeting Net Zero by the end of 2025, our ambitious emissions reduction plans have been validated by the Science Based Targets initiative (SBTi). We have been recognised as a UK Top Employer for the sixth consecutive year. Find out more at