Mitie has secured a new contract with the Intellectual Property Office (IPO) worth £12 million over three years with the option to extend for a further two years. The new contract will see Mitie deliver fully Integrated Facilities Management (IFM) services including engineering, cleaning and waste management across the IPO’s two sites in Newport, Wales. The IPO is the UK government body responsible for intellectual property rights, including patents, designs, trademarks and copyright.
Mitie will bring new technology and innovation to the IPO’s estate, aimed at improving efficiencies and helping the IPO to meet its net zero targets. Mitie will be installing its innovative ‘Clean Zero’ cleaning cabinet, which is equipped with a seven-stage filtration process to turn tap water into a powerful, chemical-free cleaning solution that has been shown to increase cleanliness by up to 80%. This removes the need for packaging and transportation of cleaning products, lowering carbon emissions.
Over the course of the contract, Mitie will also support the local community through social value initiatives. This includes setting up careers’ fairs at local schools and recruiting for apprenticeships with Mitie in Facilities Management as well as increasing the volume of recruitment and up-skilling of current Mitie colleagues into apprenticeships.
The contract will also see the development of a joined-up Health and Wellbeing strategy, with Mitie committed to providing additional health and wellbeing education awareness sessions. Mitie will also work with Mental Health First Aid Wales to train Mitie staff as volunteer Mental Health First Aiders, championing and extending the outreach of health and wellbeing initiatives within the contract.
Jason Towse, Managing Director, Business Services, Mitie said:
“We’re pleased to support the smooth running of the IPO’s estate in Newport through full-service Integrated Facilities Management, expertly delivered by our colleagues.
“With our commitment to deliver better places and support thriving communities, we’re also bringing our decarbonisation and sustainability expertise to support the IPO’s net zero targets, as well as have a positive local impact by generating jobs with Mitie in Newport and providing development opportunities for colleagues to build long-lasting and fulfilling careers.”
Abigail Henry, Head of Facilities Management, IPO said:
“The IPO is very pleased to welcome Mitie as our new Total Facilities Management provider here at our offices in Newport. We’re very much looking forward to working in partnership with Mitie to deliver high quality and innovative facilities management services. Our relationship with Mitie will help ensure the effective maintenance of our estate – promoting efficiencies while helping us reach our goals through a range of innovative initiatives.
Notes to editors
There is no impact on IPO staff headcount as a result of this contract award. Relevant personnel employed by a previous supplier will now be employed by Mitie under a TUPE arrangement.
About Mitie: “Better Places; Thriving Communities”
Founded in 1987, Mitie employs 72,000 colleagues and is the leading technology-led Facilities Transformation company in the UK. We are a trusted partner to around 3,000 blue chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform better decision-making.
In each of our core services of engineering (hard services) and security and hygiene (soft services) we hold market leadership positions. We also deliver projects capabilities in the areas of power and grid connections, building fit outs & modernisation, decarbonisation, fire & security, and telecoms infrastructure. Our sector expertise includes central government, critical national infrastructure, defence, financial services, healthcare & life sciences, local government & education, retail & logistics and transport & aviation.
We hold industry-leading ESG credentials, including a place on the CDP Climate change A List, and we have received multiple industry awards recently including B2B Marketing Team of the Year, Best Low Carbon Solution and Net Zero Carbon Strategy of the year. Targeting Net Zero by the end of 2025, our ambitious emissions reduction plans have been validated by the Science Based Targets initiative (SBTi). We have been recognised as a UK Top Employer for the seventh consecutive year and Most Admired Company in the Support Services sector. Find out more at www.mitie.com.