MITIE, the strategic outsourcing and asset management company, has secured a three-year integrated facilities management contract with Santander. The contract, with a total value of £100m, will cover all of Santander's UK Head Office buildings portfolio of 33 sites in England, Scotland and Northern Ireland.
Central to the new contract, will be MITIE helping to bring together the facilities management teams from Alliance and Leicester, Abbey and GE Money into one enlarged team as they rebrand as Santander. The mobilisation process focused on the seamless transfer of employees into MITIE and on standardising the processes and procedures under one integrated structure.
The contract, which started at the beginning of August includes a complete range of soft and hard FM services involving more than 450 employees transferred into MITIE. Once the mobilisation process has been completed successfully, MITIE will be introducing its program of continuous improvement, introducing some of MITIE’s latest technology and implementing innovative process enhancements and energy savings across the contract.
Martin Lewis, the account Director for MITIE commented: “Our proposal to Santander delivered on several fronts in terms of strategic thinking that ensures both cost savings and added value across the contract. Our broad range of expert services enables us to deploy industry leading IT tools across the services to be provided. We are very excited to start the Santander contract and look forward to delivering a consistently excellent level of service across their facilities services just as they are implementing in the banking activities for their customers.”
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For further information, contact:
David Revis, Investor Relations and PR Manager, MITIE Group PLC
T: 020 7034 7306, M: 07979 702465, E: mailto:david.revis@mitie.co.uk
Notes for editors
What is MITIE?
We’re the strategic outsourcing and asset management company.
What does that mean in practice? Providing everything from strategic consultancy, to world-class delivery on the ground. From long-term infrastructure planning, to facilities management, property and engineering services. Our strategic input can add value at the highest level, while our practical management expertise can save customers money and maximise their returns.
At the same time, it’s not just what we do, but how we do it that makes us different. Our people are passionate about what they do, committed to working in partnership with their clients, and will always look for a fresh answer to a new challenge.
We work with our clients in three ways; some take full advantage of our whole range of expertise by buying the whole suite, others may only need one aspect of what we do:
Strategy and consultancy
+ Facilities and project management
+ Service delivery
In other words, we think, we manage, and we deliver.
The thinking phase is all about finding strategic answers to long-term challenges about assets and resources. Facilities and project management puts those plans in place, and our unrivalled range of services is one of the best in the business.
There’s a lot more to MITIE than you probably think. We’re a big company with big ambitions - a leading FTSE 250 support services business, with more than 50,000+ people, revenues in excess of £1.5bn, and a reputation for being the best.