Press Release

6 November 2007

MITIE’s Client Services business gets off to a flying start

MITIE, one of the UK’s leading support services companies has recently launched a new business to provide clients with 5 star, client facing support services including Reception, Switchboard, Help Desk and Events Management. 

The business has had an amazing start, having already won two major contracts with a combined value of over £6 million over the next three years. A major international investment bank has chosen MITIE to manage its Reception, Switchboard & Help Desk Services. In addition, MITIE’s Client Services business has also been chosen by Channel 4 to manage its front of house Reception, Switchboard and Help Desk services as part of a bundled services contract with MITIE also providing Mail services. 

These high profile contract wins have given the new Client Services business a fantastic foundation for the future. Debra Ward, Managing Director, says “We have assembled the best team in the business with a view to providing our clients with exceptional, memorable experiences, one guest at a time. We are passionate about our people and I am highly confident of our continued success”. 

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For further information, contact: 

David Revis, Investor Relations and PR Manager, MITIE Group PLC 
T: 020 7034 7306, M: 07979 702465, E: 

For general information about the company’s activities please visit:

Notes for editors: 

About MITIE 

Delivering quality services to our customers has made MITIE one of the UK’s leading support services companies, delivering Facilities, Engineering and Property Services. 

MITIE motivates people to deliver successfully; we employ more than 44,000 people, making us one of the largest employers in the UK. We ensure our 6,500 public and private sector clients are satisfied with their service delivery by recruiting and retaining the best people. MITIE’s unique share ownership ethos ‘Management Incentive Through Investment Equity’ (MITIE) encourages our employees to focus on delivering what our customers want.

We deliver professional, flexible, cost-effective solutions, through our partnerships with clients. Our extensive range of Facilities, Engineering and Property Services is designed to maintain, manage and improve their buildings and surroundings. Whether procuring single, managed or bundled services our clients can be assured that we always deliver service with passion. 

MITIE provides all of the Facilities Services that organisations may wish to outsource including Catering, Cleaning, Document Management, Front of House Services, Energy Services, Engineering Maintenance, Facilities Management, Landscaping, Grounds Maintenance, Pest Control, Security and Waste and Environmental Services. MITIE also offers Engineering and Property Services, improving buildings for its customers by providing Building Refurbishment, Fit-Out and Maintenance Services, together with Mechanical & Electrical Engineering. 

Our success in delivering sustainable growth, through responsible and proactive engagement with stakeholders, has enabled us to become a FTSE 250 company achieving annual revenues of over £1.2bn, with a national coverage that delivers locally.