Mitie, the UK’s leading facilities management company, is to provide integrated facilities management services to support Staffordshire Police’s estate across the 1,000 square miles it protects and serves, after securing a new £20 million contract with the police force.
The five-year contract, with the option to extend for a further five years, will see Mitie modernise facilities services across 44 buildings, including critical sites such as custody suites, 999 contact centres, training centres, and 24/7 operational hubs.
Mitie will provide a comprehensive range of services including engineering, decarbonisation, cleaning and hygiene, landscaping, and waste and environmental management. Mitie’s highly skilled engineers will provide tailored mechanical and electrical engineering services to meet the needs of the estate’s critical building infrastructure. This includes the management of heating, ventilation, and air conditioning systems, as well as safety systems such as fire alarms, fire suppression systems, and intruder alarm systems.
Mitie’s intelligence-led approach will help modernise the existing estate and will unify facilities management services using Mitie’s technology, enhancing the ability to pinpoint what services are needed with location accuracy. The use of Mitie’s app, Aria, will enable colleagues to log tasks and report issues throughout the estate. Mozaic, Mitie’s centralised facilities management reporting platform, will provide real-time data and insights to help monitor building performance and enable quicker decision-making.
Mitie is a multi-award-winning employer, offering industry-leading colleague benefits and will see 65 colleagues transfer to Mitie via TUPE. Mitie will also create three apprentice roles, two in cleaning services and one in engineering services, as part of its investment in future talent, which will enable them to learn on the job skills and equip them with the tools to forge careers within facilities management. Mitie’s work with Staffordshire Police will be supported using local businesses, who will provide specialist services, helping to boost the local economy and reinforce Mitie’s commitment to create better places and thriving communities.
As part of Staffordshire Police’s sustainability goals, Mitie will conduct remote audits to identify the highest energy and water-consuming sites, alongside a physical audit of its Police Headquarters in the first year. This is part of its work to help Staffordshire Police reduce costs, emissions and develop net zero progression. The teams will also benefit from access to Mitie’s energy reporting platform, Emissions Intelligence, which tracks Scope 1 & 2 emissions to help identify data gaps, providing automated compliance reporting, and offering scenario-based forecasting.
The partnership reflects Mitie’s commitment to fostering a culture of collaboration and innovation, enabling Staffordshire Police to focus on its core mission of building a safe and confident community, whilst Mitie provides the infrastructure to ensure that the estate runs efficiently and sustainably behind the scenes.
Sam White, Managing Director, Technical Services, Mitie said: “We’re proud to be joining forces with Staffordshire Police to support its mission to build safer, more confident communities. By combining our smart technology and data-driven solutions with the dedication of our people, we’re committed to delivering facilities management that not only keeps critical sites running smoothly but also drives real progress in sustainability and investment in the local community.
“This partnership is testament to our track record of maintaining complex and secure infrastructure for the UK’s emergency services and empowering those who protect and serve to deliver a positive impact across Staffordshire.”
Staffordshire Commissioner for Police, Fire & Rescue and Crime Ben Adams, said: “As Commissioner, it is a priority for me that our officers, staff and volunteers have a good working environment, with modern facilities to enable them to carry out their roles in serving our communities. This new contract should ensure that is the case for years to come.”
Notes to editors
About Mitie: The Future of High Performing Places
Founded in 1987, Mitie employs 84,000 colleagues and is the leading technology-led Facilities Management, Transformation and Compliance company in the UK. We are a trusted partner to blue-chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform better decision-making.
In each of our core services of engineering (hard services) and security and hygiene (soft services) we hold market leadership positions. We also deliver transformational projects in the areas of power and grid connections, building fit outs & modernisation, decarbonisation, fire safety & security and telecoms infrastructure, alongside compliance capabilities in fire safety & security and environmental services. Our sector expertise includes central government, critical national infrastructure, defence, financial services, healthcare & life sciences, local government & education, retail & logistics, manufacturing & media and transport & aviation.
We hold industry-leading ESG credentials, including a place on the CDP Climate change A List, and we have received multiple awards including Best Low Carbon Solution and Net Zero Carbon Strategy of the year. We have validated science-based targets that support our ambitions to reach Net Zero. We have been recognised as a UK Top Employer for the seventh consecutive year and Most Admired Company in the Support Services sector. We are also ranked 16th in the Top 100 Apprenticeship employers and ninth in the Inclusive Top 50 UK Employers list. Find out more at www.mitie.com