Press Release

10 June 2024

Mitie enrols first learners on the new Cleaning Hygiene Level 2 apprenticeship

  • Mitie confirms the enrolment of 20 learners for its new Cleaning Hygiene Operative Level 2 apprenticeship programme
  • The new apprenticeship standard for the cleaning and hygiene sector will offer specialised training and development opportunities for colleagues in the early stages of their careers
  • Mitie’s new cleaning apprenticeship offering follows the Professional Security Operative (PSO) Level 2 Apprenticeship which was launched in August last year

Mitie, the UK’s leading facilities transformation company, has announced the enrolment of 20 learners for its new Cleaning Hygiene Operative Level 2 apprenticeship programme, helping to kick start their learning and development journey.

The Cleaning Hygiene Operative apprenticeship offers specialised training and development opportunities for colleagues in the early stages of their careers in the commercial cleaning sector. This includes colleagues who are new to the industry and those who do not currently hold any formal qualifications and would like to advance their professional development.    

Proposed by the British Cleaning Council (BCC) and approved by the Institute for Apprenticeships and Technical Education (IfATE) in January 2024, the apprenticeship programme will equip colleagues with essential skills required for their roles as cleaning operatives. This includes advanced cleaning techniques tailored for diverse commercial environments, workload management, customer communication, and health and safety best practices.

As part of the course, learners will have access to a mix of practical, on-the-job training and theory-based learning including e-learning materials, practical workshops, videos and podcasts, and workbooks, giving them a blended learning experience. Upon course completion, learners will be offered a roadmap for continued career growth and success whether that is through further learning on a more advanced apprenticeship programme or new job opportunities within the commercial cleaning sector.

This new apprenticeship programme further cements Mitie’s commitment in investing in its people and supporting their development through apprenticeships as a member of the 5% Club, a group of organisations dedicated to achieving 5% of their workforce in earn and learn positions, such as apprentices and training schemes. The announcement also follows Mitie’s enrolment of 30 new learners on the recently launched Professional Security Operative (PSO) Level 2 Apprenticeship

Jason Towse, Managing Director, Business Services, Mitie, said:

“As a leading UK business and Top 100 Apprenticeship Employer, we welcome the introduction of this new Cleaning Hygiene Operative Level 2 Apprenticeship.

“Apprenticeships are great ways to professionalise industries and support people in achieving their career aspirations, and we’re proud to give our colleagues the opportunity to be amongst the first to take advantage of this new qualification.”

Notes to editors

About Mitie

Founded in 1987, Mitie employs 68,000 colleagues and is the leading technology-led Facilities Transformation company in the UK. We are a trusted partner to around 3,000 blue chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform decision making.

In each of our core services of Engineering (Hard Services) and Security and Cleaning & Hygiene (Soft Services) we hold market leadership positions. We also upsell Projects capabilities in the areas of building fitouts and modernisation, decarbonisation, fire & security, and telecoms infrastructure. Our sector expertise includes Central Government, Critical National Infrastructure, Defence, Financial Services, Healthcare & Life Sciences, Local Government & Education, Retail & Logistics and Transport & Aviation.

Over the previous Three-Year Plan (FY22 – FY24) Mitie delivered a Total Shareholder Return (TSR) of 80% (#10 in FTSE 250). Our new Facilities Transformation Three-Year Plan (FY25 – FY27) will extend Mitie’s market leadership position through accelerated growth and deliver enhanced shareholder returns.

We hold industry leading ESG credentials, including a place on the CDP’s Climate change ‘A’ List, and in the past 12 months we have received multiple industry awards including B2B Marketing Team of the Year, Best Low Carbon Solution and Net Zero Carbon Strategy of the Year. Targeting Net Zero by the end of 2025, our ambitious emissions reduction plans have been validated by the Science Based Targets initiative (SBTi). We have been recognised as a UK Top Employer for the sixth consecutive year. Find out more at