Press Release

21 August 2024

Mitie docks at the Port of Dover with new maintenance contract

  • Mitie has secured a new maintenance services contract with the UK’s busiest international ferry port which welcomes over 11 million passengers each year
  • Initially running for four years, the contract will cover maintenance and new installations across the Port of Dover’s estate which ranges from industrial facilities to commercial office buildings and residential flats
  • The contract includes an annual innovation fund for investment to support the acceleration towards a technology-enabled port as well as to drive carbon reduction initiatives in line with the Port of Dover’s net zero strategy

Mitie has been awarded a new £3 million a year contract with the Port of Dover covering maintenance work and installations on the Eastern and Western docks at the port, ranging from cruise terminals to residential flats and commercial offices on the seafront marina. The contract which will run for four years with the option to extend for a further two years, builds on Mitie’s existing three year, waste management contract which was awarded in 2023. The contract will cover 94 buildings, which are visited by 11 million passengers a year whilst the port also helps to close the bridge between the UK and the rest of the world, handling £144 billion of trade per year.

With an aim to create an increasingly technology-enabled port, digital maintenance and remote monitoring will be introduced, enabled by an innovation fund. The innovation fund will also provide investment into the Port of Dover’s net zero strategy and Mitie’s Plan Zero consultants have already undertaken a series of site visits to identify opportunities and build on the action already taken by the Port of Dover. For example, whilst investment in solar has already taken place, Mitie’s capability to design battery storage solutions could minimise the amount of energy being lost.

To support with the transition to the new contract, Mitie has developed a bespoke engineering plan led by an experienced Critical Environment and Technical Assurance (CETA) team to ensure the port remains fully functional and is a seamless location for staff and visitors each day.

Dan Guest, Managing Director, Technical Services, Mitie, said:

“We are delighted to be working with the Port of Dover and playing our part in the modernisation of this critical piece of the UK’s infrastructure which has acted as a gateway for people and trade for 400 years.”

“Our colleagues on the contract will range from engineers to ESG experts who will work together to build a smarter, more sustainable port without losing the character that makes it a key destination for both business and leisure, against the famous backdrop of the White Cliffs.”

Antony Yates, Infrastructure and Engineering Director at the Port of Dover said:

“We’re pleased to have awarded the contract of works to Mitie with an extensive remit covering a wide portfolio of assets and services across the Port of Dover.”

“It was important for the supplier to be aligned to our core values and sustainability targets and can offer agile solutions in our fast-changing continuous operational environment.”

“Mitie brings a wealth of expertise in energy management and operational excellence with extensive knowledge in the transportation sector and are well placed to assist us in critical engineering projects and the significant energy challenges ahead.”


Notes to editors

About Mitie

Founded in 1987, Mitie's job is to look after places where Britain works, and it is the leading facilities management company in the UK. We offer a range of services to the public sector through our Central Government & Defence and Communities (Healthcare, Education, Campus & Critical and Care & Custody) divisions. Our Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning, Landscapes, Spain and Waste) divisions serve private sector customers in areas such as Financial & Professional Services, Industrials, Retail and Transport, and increasingly the public sector. 

Mitie employs 64,000 people. We take care of our customers' people and buildings, through the 'Science of Service', and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all. Mitie continues to execute its technology-led strategy and in the past twelve months has received multiple awards and validation for its ambitious near and long-term science-based emissions reduction targets from the Science Based Targets initiative (SBTi). Find out more at www.mitie.com.  

About the Port of Dover

The Port of Dover is closing the gap every day between the UK and the world by connecting trade, travel, visitors and communities locally-globally, collaborating with local and international partners to create a more seamless, sustainable and tech-enabled port.

As the UK’s busiest international ferry port and a vital gateway for the movement of people and trade, Dover handles £144 billion of trade per year, 33% of UK trade in goods with the EU and welcomes over 11 million passengers.

Dover is an award-winning cruise port, delivering world class travel and visitor experiences to over 20 different cruise lines each year. With a growing and diversifying cargo business operating from state-of-the-art facilities, a new marina which is at the centre of the revived waterfront, plus opportunities for further expansion in the future, Dover’s proud history dating back 400 years has a new modern twist.

www.portofdover.com