Press Release

2 April 2009

MITIE chosen as partner for Thames Water Utilities Ltd

MITIE, the strategic outsourcing and asset management company, has secured a six-year contract to deliver an integrated facilities management contract for the largest water utility company in the UK - Thames Water Utilities Ltd (TWUL). The estimated value of the contract for MITIE is over £100m, which will cover TWUL’s entire estate, totalling over 3800 buildings, including their head office and laboratory as well as operational buildings throughout the Thames region. 

MITIE will have the responsibility for managing and delivering a variety of expertise and services, which will include a tailored asset management strategy, enabling TWUL to identify and target effective capital investment, reducing annual operational expenditure. This will be combined with a range of other services, driven through a dedicated CAFM/helpdesk system. 

MITIE will work with TWUL over the coming months to implement the contract and further develop a total facilities management solution utilising MITIE’s internal supply chain, providing the benefits of an integrated service delivery team to the partnership.

Patrick Stirland, Managing Director for MITIE’s facilities management business commented: “We are excited about the prospect of working in partnership with Thames Water over the next six years to help the company achieve its strategic objectives.” 

Mark Braithwaite, Chief Financial Officer for Thames Water, said: “It is a priority for us to deliver the best value for money for our customers by tightly managing our operating costs and maximising efficiency. Consolidating our facilities management needs under one supplier will enable us to drive down costs, delivering significant savings year-on-year which can be passed on to our customers. MITIE were selected after a comprehensive tender process and we look forward to working with them.” 

- ENDS - 

For further information please contact: 

Dave Revis, Investor Relations & PR Manager, MITIE Group PLC
T: 020 7034 7306 M: 07979 702465 E:

Editor’s notes

What is MITIE?
We’re the strategic outsourcing and asset management company.

What does that mean in practice? Providing everything from strategic consultancy, to world-class delivery on the ground. From long-term infrastructure planning, to facilities management, property and engineering services. Our strategic input can add value at the highest level, while our practical management expertise can save customers money and maximise their returns.

At the same time, it’s not just what we do, but how we do it that makes us different. Our people are passionate about what they do, committed to working in partnership with their clients, and will always look for a fresh answer to a new challenge.

We work with our clients in three ways; some take full advantage of our whole range of expertise by buying the whole suite, others may only need one aspect of what we do:

Strategy and consultancy

+ Facilities and project management

+ Service delivery

In other words, we think, we manage, and we deliver.

The thinking phase is all about finding strategic answers to long-term challenges about assets and resources. Facilities and project management puts those plans in place, and our unrivalled range of services is one of the best in the business.

There’s a lot more to MITIE than you probably think. We’re a big company with big ambitions - a leading FTSE 250 support services business, with 49,000+ people, revenues in excess of £1.4bn, and a reputation for being the best. 

About Thames Water
Thames Water provides drinking water to 8.5 million customers, and manages wastewater services for 13.5 million customers – equivalent to nearly a quarter of the total population of England and Wales. 

It employs around 5,000 people and is the UK’s largest supplier of freshwater and wastewater services. 

The company serves an area of around 13,331 km2, encompassing more than 9% of the area of England and Wales. This includes London and extends as far as Cirencester in the west, Dartford in the east, Banbury in the north and Haslemere in the south.