Press Release

3 October 2018

Mitie awarded contract with Vodafone

  • Mitie secures two-year extension with Vodafone
  • Wide range of services will include engineering, security, catering, cleaning, waste and energy management across c. 1,250 properties
  • 15% of the contract value has already been saved with Mitie to deploy its Connected Workplace technology to achieve further efficiencies

Mitie has been awarded a two-year extension* to its existing facilities management contract with Vodafone UK. This builds on Mitie’s existing long-term relationship with Vodafone. The extension, which begins on 1 April 2020, follows an initial six-year contract.

Mitie will continue to provide a wide range of integrated FM services at almost 1,250 Vodafone properties across the UK, including data centres, corporate buildings and retail stores. Services will include planned and reactive mechanical and electrical maintenance, security, catering, cleaning, waste, energy management and project work. 

The initial contract period achieved substantial savings for Vodafone, reducing cost by over 15% of the contract value by changing the service design.  Mitie will deploy its connected workplace technology to further increase efficiencies.

Mitie continues to deliver a World Class service for Vodafone as showcased by its Hospitality Assured accreditation achievements over the last two years. This is further underpinned by the team winning the 2018 Team of the Year Award at the Hospitality Assured 20th Anniversary award ceremony, beating outstanding competition from across the globe.

Carlo Alloni, Managing Director, Engineering Services, Mitie said:

“We are delighted to be continuing our relationship with Vodafone UK. The two-year extension is a testament to the hard work of the operational team as we continue to look for ways to deliver smarter and more efficient services using our Connected Workspace technology to support Vodafone’s property strategy.” 

Adam Parsons, HR Director, Vodafone UK, said:

“We look forward to continuing our partnership with MITIE to provide excellent service to our customers and drive innovation in the way we operate. “


Notes to editors

*This contract extension is subject to formal contract

About Mitie

Founded in 1987, Mitie is the UK’s leading facilities management and professional services company. We offer a range of specialist services including Security, Engineering Services, Catering, Cleaning, Pest Control, Landscaping, Energy and Property Consultancy, Property Maintenance, and Custody Support Services.

Mitie employs 49,000 people across the country, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. We take care of our customers’ people and buildings, by delivering the basics brilliantly and by deploying advanced technology. We are pioneers in the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers.