Press Release

30 May 2023

Contract renewal continues to fuel Mitie’s partnership with Westinghouse Springfields Fuels Ltd

  • Mitie has renewed its Security and Emergency Response Services contract with Westinghouse Springfields Fuels Ltd building on a decade-long partnership
  • Mitie will continue to provide key security and emergency services including security personnel, visitor authorisation, fire and emergency response, and intelligence reporting
  • Mitie’s market-leading Merlin Protect 24/7 business intelligence technology will form a key part of service delivery

Mitie Security, the UK’s leading intelligence and technology-led security provider, has been awarded a new five-year contract extension by Westinghouse Springfields Fuels Ltd. The contract extension will build on Mitie’s decade-long partnership with Westinghouse Springfields Fuels Ltd, a nuclear fuel production facility responsible for designing, manufacturing, and delivering fuel for nuclear power stations in the UK and internationally.

Mitie will continue to provide a range of key Emergency Response Services (ERS) and security services including security personnel, visitor concierge, emergency response including fire and medical support, vehicle and personnel checks, access and egress checking, and intelligence reporting.

A key part of Mitie’s service delivery underpinning this contract will be its market-leading intelligence technology, Merlin Protect 24/7. The business intelligence software will give the security and ERS teams at Springfields access to real-time insights and trend analysis across all operations. This will enable them to quickly identify operational issues, record and report hazardous incidents, easily locate fire access points, and seamlessly share key intelligence with colleagues.

The new Springfields contract extension follows an initial period in which Mitie took over the Emergency Control Centre on site and enhanced the team with fully trained and security cleared fire fighters to ensure the safety and security of the facility in addition to providing control room and guarding duties.

Jason Towse, Managing Director, Business Services, Mitie, said:

“We are thrilled to continue our partnership with Westinghouse Springfields Fuel Ltd after what has been a very successful 10 years. Fire and security services are business critical for the operations of such a key fuel production facility, and our intelligence-led services combined with our first-class emergency response expertise, will ensure that Springfields can operate as safely and securely as possible.” 

Paul Lomas, Site Director, Westinghouse Springfields Fuels Ltd, said:

“We are looking forward to continuing our relationship with Mitie, supporting our number one priority to remain safe and secure at all times. We are proud that many of our firefighters on this contract also volunteer with Lancashire Fire and Rescue Service. Over the last few years, we have worked together with Mitie to create sustainable employment in the area through hiring and training people from our local community.”

Notes to editors

About Mitie 

Founded in 1987, Mitie’s job is to look after places where Britain works and is the leading facilities management company in the UK. We offer a range of services to the Public Sectors in Central Government and Defence and Communities (Healthcare, Education and Campus & Critical). Our Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) divisions serve private sector customers in Telecoms, Financial & Professional Services, Transport and Industrials and increasingly to the public sector. 

Finally, our Specialist Services (Care & Custody, Landscapes, Waste Management and Spain) division serves both the public and private sectors. Mitie employs 68,000 people. We are the champion of the ‘Frontline Heroes’ who have kept Britain working during the COVID pandemic. We take care of our customers’ people and buildings, through the ‘Science of Service’, and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all. The business continues to execute its technology-led strategy and in the past twelve months has received multiple awards.  

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