Press Release

23 June 2023

Andy Street officially opens Mitie’s state-of-the-art Midlands Hub

  • Andy Street, Mayor of the West Midlands, has officially opened Mitie’s Midlands Hub in Bickenhill, Birmingham
  • As well as the base for Mitie’s Central Government & Defence business, the Hub is also home to Mitie’s Cleaning and Hygiene Centre of Excellence (CHCE), which showcases the latest innovations in cleaning science and technology
  • Mitie has over 3,800 colleagues based in the West Midlands, including 70 local apprentices

Mitie’s Midlands Hub in Bickenhill, Birmingham, has been officially opened by Andy Street, Mayor of the West Midlands. As well as acting as the base for Mitie’s Central Government & Defence business, the site is also home to its state-of-the-art Cleaning and Hygiene Centre of Excellence (CHCE), which showcases the latest science, technology, and innovation in the cleaning industry.

A key feature of Mitie’s presence in the West Midlands, the Cleaning and Hygiene Centre of Excellence brings together and trials the latest sector innovations – from robotics and UV technology through to enzyme cleaning products. With 15,000 colleagues providing essential cleaning services for a broad range of customers, including hospitals, schools, manufacturing sites, retailers, and corporate workspaces, Mitie’s award-winning Cleaning business is the largest in the UK.

Mitie is a major employer in the West Midlands, with over 3,800 colleagues working in the region – 300 of which from across Mitie’s business are based in the Midlands Hub. The business also employs around 70 apprentices, completing a range of courses including Security Supervisor, Fire & Security, Engineering and Electrical Installation. Mitie also looks after many workspaces and iconic locations across the Greater Birmingham area, including Birmingham Airport, Birmingham New Street railway station, Russells Hall Hospital, Amazon and The Bullring Shopping Centre.

In line with Mitie’s Plan Zero commitment to reach net zero carbon emissions for its operations by 2025, the Birmingham workspace is a net zero office, powered and heated with renewable electricity. 22 electric vehicle charge points are installed in the site’s car park, with Mitie installing a new transformer to support the future scale up of charge points.

Phil Bentley, Chief Executive Officer, Mitie, said:

“As one of Britain’s biggest businesses, we’re proud to be strengthening our connection to the region with our Midlands Hub. Home not just to hundreds of colleagues, but also our state-of-the-art Cleaning and Hygiene Centre of Excellence, we’re leading our industry with the latest in technology, innovation, education, and training, all under one roof in the heart of the West Midlands.”

Andy Street, Mayor of the West Midlands, said:

“As a major local employer in our region, it was important to mark the official opening of Mitie’s Midlands Hub in Birmingham.

“It’s great to see the level of investment Mitie are putting into skills, technology and innovation.

“And now – thanks to their rather unique Cleaning and Hygiene Centre of Excellence – they’re supporting 3,800 jobs for local people. Long may that continue.”

Notes to editors

About Mitie

Founded in 1987, Mitie’s job is to look after places where Britain works and is the leading facilities management company in the UK. We offer a range of services to the Public Sectors in Central Government and Defence and Communities (Healthcare, Education and Campus & Critical). Our Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) divisions serve private sector customers in Telecoms, Financial & Professional Services, Transport and Industrials and increasingly to the public sector.  

Finally, our Specialist Services (Care & Custody, Landscapes, Waste Management and Spain) division serves both the public and private sectors. Mitie employs 64,000 people. We are the champion of the ‘Frontline Heroes’ who have kept Britain working during the COVID pandemic. We take care of our customers’ people and buildings, through the ‘Science of Service’, and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all.

The business continues to execute its technology-led strategy and in the past twelve months has received multiple awards. Find out more at