Interserve FM Archive

2 September 2020

Interserve wins £7.6million facilities management contract with London Fire Brigade

Interserve Group Limited, the international Support Services, Construction and Equipment Services group, has won a facilities management contract worth £7.6 million over three years with the London Fire Brigade.

Interserve has delivered cleaning services for the London Fire Brigade over the last four years and employs 120 people as part of the contract. The scope of the contract includes cleaning the Brigade’s estate which consists of 94 fire stations and associated sites and includes a river boat used as a floating base for tackling fires. Cleaning delivered by the team focuses on the stations, officers’ areas, kitchens and public spaces.

The new contract is for three years but may be extended by up to two years if successfully delivered. It also includes the delivery of grounds maintenance, pest control and security services.

The contract will be delivered by Interserve’s Communities and International business unit, which is led by Martin Burholt and delivers leading facilities management services to the healthcare, local authorities, emergency services and educational sectors.

The London Fire Brigade, which is the second biggest fire brigade in the UK and has the largest number of firefighters in the country, has appraised Interserve for work delivered during COVID-19. The historic cleaning contract was altered as the response to the pandemic necessitated changes to the service.

Interserve’s response included keeping the stations and colleagues as safe as possible by extending the range of services on offer to include regular deep cleans, frequently cleaning common touch points, and by increasing shifts from four days a week to a daily operation.

Claire Page, Supply Chain Manager in the Procurement Department at London Fire Brigade said: “We are pleased to award this contract to Interserve. Keeping our stations clean in the current climate has never been so important as it gives our staff confidence that they can go about their daily duties.”

Martin Burholt, Managing Director of Communities and International, said: “I am delighted that London Fire Brigade has awarded Interserve this new contract.

“I believe this is a reflection of the excellent partnership we have formed with London Fire Brigade and of the market-leading experience we have gained over the years and during COVID-19 delivering critical services across the UK to the emergency services.

“We have been responsive to the London Fire Brigade’s needs so that they can concentrate on delivering the essential services they provide to the people of London.”

Notes to editors

Interserve Facilities Management was a part of the Interserve Group and was acquired by Mitie on 30 November 2020.